Open Enrollment
Open Enrollment dates
If you’re joining us from PFS, benefits enrollment is March 18–22, 2024.
Open Enrollment for 2025 will be held in November of 2024.
Scroll down to review the steps to prepare for Open Enrollment. Then, check out the enrollment checklist. When you’re ready to enroll, visit myGXO Portal or click on Connect with benefits at the bottom of the page.
Review all benefit changes for 2024
Find all the changes for 2024 here.
If you are joining GXO from PFS, review the 2024 PFS Enrollment Guide and the PFS Enrollment Flyer.
Review the GXO 2024 Open Enrollment Guide.
Review the GXO 2024 Open Enrollment Guide (Spanish).
Choose your coverage
You can choose coverage under these plans:
- Medical
- Dental
- Vision
- Health Care FSA
- Dependent Day Care FSA
- Health Savings Account
- Commuter Spending Account
- Supplemental Life Insurance
- Supplemental AD&PL Insurance
- Long-Term Disability Insurance
- Legal Assistance
- Identity Protection
- Critical Illness Insurance
- Accident Insurance
- Hospital Indemnity Insurance
Need help choosing? Ask Emma
Emma, your virtual assistant, can answer your questions, decode insurance jargon, model health care scenarios, compare medical plans and even estimate your costs. Ask Emma is available 24/7 and works on all devices. You’ll find her when you log into enroll on myGXO Portal > Your Benefits or at www.gxo.bswift.com.
The GXO Benefit Center can also help you enroll or make changes.
Invest a little time in understanding your benefits
Life at GXO can be pretty busy, but if you can invest a little time in learning about your benefits or testing what you think you know, we think you’ll find it’s time well spent.
- Watch the short videos we put together for you.
- Think about your benefit needs for next year.
- Think about your family’s benefit needs.
- Challenge your assumptions about why you choose your current benefit options.
- Are you taking advantage of tax-saving opportunities?
- Check out other tools and resources, like Ask Emma on myGXO Portal > Your Benefits.
Confirm coverage for your dependents
Go to myGXO Portal > Your Benefits or speak with a GXO Benefit Center representative to review your dependents’ coverage and update personal information. Remember, if you are adding a dependent, you will be asked to verify dependent eligibility with documentation (such as a marriage certificate or birth certificate) and provide the dependent’s Social Security Number. You will have 60 days to provide documentation.
GXO conducts random audits of covered dependents of employees if not previously verified as eligible. Employees with dependents not previously verified will be asked to provide proof of their dependents’ eligibility within 60 days of the request. It is very important that you ensure the dependents you are covering are eligible and remove coverage for any ineligible dependents during Open Enrollment.
Any dependent who is found to be ineligible for coverage as a result of a random dependent verification audit will have coverage canceled.
Confirm your beneficiary information
Enrollment is a good time to review your beneficiary designations and update them, if necessary. You can do this while enrolling online at myGXO Portal > Your Benefits or by calling the GXO Benefit Center.
Confirm your tobacco user status
Each year during Open Enrollment, we ask you to verify your tobacco user status. If you or your covered spouse uses tobacco, you pay an extra $100 per month for medical coverage. If you are or your covered spouse is a former tobacco user (meaning you completed a tobacco cessation program in the past and had the surcharge removed), your status will roll over year to year automatically.
Learn more here.
What happens if I don't enroll?
In general, your elections will carry over into next year, with the exception of Flexible Spending Account (FSA) and Commuter Spending Account (CSA) elections. You will not be enrolled in the Health Care FSA, Dependent Day Care FSA or CSA unless you make an election. You will not be able to change your elections until the next Open Enrollment period, unless you experience a Qualifying Event and report the change within 30 days.
Changes during the year
You can only make changes to certain pre-tax benefits during the year if you experience a Qualifying Event as defined in the Benefits Plan Summary Plan Description (SPD).
If you experience a Qualifying Event during the year, you can make changes appropriate for the type of life event within 30 days of the event date. Visit myGXO Portal > Your Benefits or call the GXO Benefit Center.
See Changing Your Benefits for more information.
Eligibility
Who is eligible
You can enroll yourself and your family in GXO benefits. Be sure you know who’s eligible before you choose coverage.
You are eligible if you are a full-time employee.
You may also cover members of your family. Eligible dependents are:
- Your spouse
- Your children through the end of the calendar year in which they reach age 26. Eligible children include:
- Your natural and adopted children (including children placed with you for adoption)
- Stepchildren who live with you
- Disabled children
- Children for whom you have legal guardianship
Day one coverage
You have 30 days from your date of hire to choose your benefits. Once you enroll coverage is retroactive to your date of hire.
Short-Term and Long-term Disability waiting period
Your eligibility for disability benefits depends on your job classification.
| Job classification | Coverage begins |
|---|---|
| Salaried | Day 1 |
| Hourly professional | Six months after day 1 |
| Hourly | One year after day 1 |
If you are an hourly or yearly employee, your company-provided Basic Disability and Basic Life coverage will begin automatically on your disability eligibility date. You’ll have an opportunity to enroll in Supplemental Short-Term Disability (STD), Supplemental Long-Term Disability (LTD) and Supplemental Life coverage within 30 days of your eligibility date.
